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Terms & Conditions

Welcome to Sanxing Machinery. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and related services. By accessing this website or communicating with us regarding our products or services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, please discontinue use of this website.

Company Information:

Sanxing Machinery is a professional manufacturer and exporter specializing in industrial machinery and related equipment. Our website provides information about our products, technologies, and services for customers worldwide. The information contained on this website is intended for commercial and informational purposes only.

Website Use:

You agree to use this website only for lawful purposes and in accordance with these Terms.

You may not:

  • Use this website in violation of any applicable law or regulation.

  • Attempt to gain unauthorized access to our servers or systems.

  • Copy, reproduce, distribute, modify, or commercially exploit website content without our prior written permission.

  • Upload viruses, malware, or harmful software.

  • Interfere with the security or proper operation of the website.

We reserve the right to suspend or terminate access to any user who violates these Terms.

 

Product Information:

We strive to ensure that all product descriptions, specifications, photographs, drawings, videos, and technical information are accurate. However:

  • Product images are for reference only.

  • Specifications may change without prior notice due to product improvements.

  • Colors, dimensions, configurations, accessories, and optional equipment may vary.

  • Certain products may be customized according to customer requirements.

Nothing on this website constitutes a binding sales offer.

 

Quotations:

All quotations provided by Sanxing Machinery are non-binding unless expressly stated otherwise.

Unless specified in writing:

  • Quotations remain valid for the period indicated on the quotation.

  • Prices may change due to fluctuations in raw materials, exchange rates, shipping costs, or other market conditions.

  • Taxes, customs duties, import charges, and local fees are the responsibility of the buyer unless otherwise agreed.

 

Orders:

An order becomes legally binding only after:

  • Written acceptance by Sanxing Machinery; and

  • Receipt of the agreed payment or deposit, where applicable.

We reserve the right to decline or cancel any order before acceptance without liability.

Customized or special-order equipment cannot be cancelled once production has commenced unless otherwise agreed in writing.

 

Pricing and Payment:

Unless otherwise agreed in writing:

  • Prices are quoted in the agreed currency.

  • Payment terms will be specified in the Proforma Invoice or Sales Contract.

  • Production and shipment schedules commence only after payment requirements have been satisfied.

Late payments may result in delayed production, shipment, or cancellation of the order.

 

Delivery:

Delivery dates provided by Sanxing Machinery are estimated only.

While every reasonable effort is made to meet delivery schedules, we shall not be liable for delays caused by:

  • Shipping carriers

  • Port congestion

  • Customs clearance

  • Government restrictions

  • Force majeure events

  • Material shortages

  • Transportation disruptions

  • Any circumstances beyond our reasonable control

Risk of loss transfers in accordance with the agreed Incoterms® specified in the sales contract or commercial invoice.

 

Inspection and Acceptance:

Customers should inspect all goods immediately upon arrival. Any visible damage, shortages, or shipping discrepancies should be reported within seven (7) days of delivery. Failure to notify us within this period may constitute acceptance of the goods.

 

Warranty:

Unless otherwise agreed in writing, Sanxing Machinery provides a limited warranty covering manufacturing defects under normal operating conditions.

The warranty does not cover:

  • Improper installation

  • Unauthorized modifications

  • Incorrect operation

  • Normal wear and tear

  • Damage caused by accidents

  • Improper maintenance

  • Consumable parts

  • Damage caused during transportation after delivery

Warranty claims must include:

  • Product model

  • Serial number

  • Photographs or videos

  • Description of the issue

  • Proof of purchase

Our responsibility is limited to repair, replacement of defective parts, or another remedy deemed appropriate by Sanxing Machinery.

 

Technical Support:

We may provide installation guidance, operation manuals, online technical assistance, or after-sales support.

Any advice provided is based on the information supplied by the customer and does not replace proper installation, maintenance, or safe operating procedures.

 

Intellectual Property:

All content on this website, including but not limited to:

  • Logos

  • Product photographs

  • Technical drawings

  • Videos

  • Documents

  • Catalogues

  • Graphics

  • Text

  • Software

  • Website design

is the exclusive property of Sanxing Machinery or its licensors and is protected under applicable intellectual property laws. No content may be reproduced, distributed, or used for commercial purposes without prior written authorization.

 

Third-Party Links:

Our website may contain links to third-party websites for your convenience. Sanxing Machinery is not responsible for the content, accuracy, availability, or privacy practices of external websites. Access to third-party websites is entirely at your own risk.

 

Limitation of Liability:

To the maximum extent permitted by applicable law, Sanxing Machinery shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to:

  • Loss of profits

  • Business interruption

  • Loss of production

  • Loss of contracts

  • Loss of goodwill

  • Data loss

Our total liability arising from any transaction shall not exceed the amount actually paid for the relevant products giving rise to the claim.

 

Force Majeure:

Sanxing Machinery shall not be responsible for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to:

  • Natural disasters

  • Fire

  • Flood

  • Earthquake

  • War

  • Terrorism

  • Government actions

  • Labor disputes

  • Epidemics or pandemics

  • Transportation interruptions

  • Utility failures

Performance obligations shall be suspended for the duration of such events.

 

Export Compliance:

Customers are responsible for ensuring compliance with all applicable import, export, customs, sanctions, and trade regulations within their respective countries. Sanxing Machinery reserves the right to refuse transactions that may violate applicable export control or trade laws.

 

Privacy:

Personal information submitted through this website is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information for legitimate business purposes.

 

Changes to These Terms:

We reserve the right to modify or update these Terms at any time without prior notice. Updated versions become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.

 

Governing Law:

These Terms shall be governed by and interpreted in accordance with the laws of the People's Republic of China, unless otherwise agreed in a separate written contract. Any dispute arising from these Terms or related commercial transactions that cannot be resolved through friendly negotiation shall be submitted to the competent courts or arbitration institution having jurisdiction in China, unless otherwise agreed by both parties in writing.

 

Contact Us:

For questions regarding these Terms & Conditions, quotations, orders, or after-sales service, please contact Sanxing Machinery using the contact information provided on our website. We are committed to providing timely assistance and professional support to customers worldwide.

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